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[2003-12-22] The Torn Manager Managers often find themselves playing the role of middle-man because that is what they are… in the middle. The go-between for higher management and the workers. You can see how this can present a conflict of interests. How do you represent the views of the upper echelon and protect the interests of those who work under you at the same time? It can be done, of course, and is done every day. It's part and parcel of being a manager and goes with the territory along with a large dose of stress.
[2003-12-22] What’s Bothering Managers? Where do we begin? Tired of playing ‘piggy in the middle'? They cop flack from both sides - upper management and the people they ‘manage'. Tired of being one of the first to blame when things go wrong? Frustrated by the lack of back up and support from the upper echelons who expect them to perform the daily miracles required to produce excellent results?
[2003-12-22] How to Solve Personnel Problems In every company I have consulted or coached, there exists personnel problems. Natural, you may say, and assume nothing can be done about it. But I have found a pattern behind these personnel issues, and an easy, effortless, and effective way to shift employees who are seen as "problems" to become employees with whom it is a delight to work. It is not necessary to "write off" problem employees when solutions are available that will benefit them personally and the company for whom they work.
[2003-12-16] Ten Tips to Keep Motivated Employees and Wow Your Customers In many companies, work has become a place of disillusionment. Employees start with enthusiasm and creativity, but day after day they feel more and more helpless, as if they don't have any real choices anymore. Employees are overwhelmed, exhausted and bored. They feel like they have been shot down. Complaining and ridiculing others becomes the norm. The "romance" is gone. If this scenario sounds like your company, don't despair. Deep down, employees are begging to gain a sense of hope and enthusiasm again, but they need your help. If you make a genuine effort to follow these ten tips, you will not only notice attitude shifts, but real changes in behavior among your employees. Give it a shot, and watch the work environment improve and where employees want to come to work!
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