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[2003-07-25] Communication: Management's Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.

[2003-07-24] Some feedback on the feedback issue…
Whether we're in the supervisory or in the subordinate role, we all get confronted with feedback at work one time or another. If the feedback is positive, matters are fairly easy to handle: Everyone likes receiving a compliment for a job well done, while giving a compliment is not a bad experience either

[2003-07-24] MYTHS ABOUT MANAGING IN TOUGH TIMES
Managing in an economic downturn is different from managing in a robust economy, but not for the reasons you may think. Don't fall for these three myths:

[2003-07-24] A different look at diversity
Creative people are the engine of our current economy and the lifeblood of any organization, says researcher Richard Florida in his book, The Rise of the Creative Class. Florida's definition of "creative" includes engineers, lawyers, computer programmers, designers, architects, writers - basically, anyone who is paid to think.

[2003-07-23] Rapport: The Magic Key To Persuasion
When it comes to being influential with people, my good friend David Barron likes to say "inside of rapport, anything is possible... Outside of rapport little is possible." While David goes into much more depth on Rapport in the Foundations of Persuasion, I wanted to spend some time on this topic today.

[2003-07-18] Five Leadership Conversation Principles
Managers are hired for their technical skills and experience but fired due to a lack of leadership ability. Most do not know that leadership is an interactive conversation that pulls people toward becoming comfortable with the language of personal responsibility and commitment.

[2003-07-17] Why Leaders Are More Important Than They Have Ever Been
For those of us doing business on the internet leaders have never been more important because we are now dealing with a global community. Leaders are those who can see the overhaul picture.

[2003-07-13] Hey, Mr/Ms Manager!
Does it really make sense to bet your PR budget on results like newspaper mentions and zippy brochures while your all-important outside audience behaviors are probably receiving much less attention than they need?

[2003-07-11] How to Conduct a Meeting
If you're the one in charge of meetings, use these EQ competencies to create better ones. A meeting, after all, is a microcosm of your business and philosophy.

[2003-07-11] The Five Key Facets of High Performance Leadership
Many people in leadership positions struggle with understanding what makes a great leader.

[2003-07-10] Communication: Management's Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.

[2003-07-09] Boosting the ROI on Your Investment in People – Part 4
In the first three articles in this series, we discussed clarifying your purpose in transforming your organization, selecting the appropriate combination of tools to do so, and building the change team.

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