I’m a big fan of Live Mesh, the service from Microsoft that is a great productivity tool when working with colleagues and clients in different locations, where you can synchronize different devices used by different people to share files.
I’m also starting to be a big fan of Dropbox, a new collaborative document sharing service that’s [...]

Here are several excerpts from an article by Rick Cook, Convincing Your Sales Force to Use SFA.
About the only thing I’d add is that I believe that it’s critical that representatives from the sales organization, (both management and staff) be integrally involved in the SFA technology selection process. Also, once you’ve narrowed down the [...]